FAQs: While You Are Traveling

Please call 1‐888‐571‐1000 to activate your card. This number will appear on an activation sticker on the front of the card issued to you. Activation code is your full employee ID number.

MIT travelers may fly business class (or first class if business class service is not offered) for all international travel (excluding Canada).

For travel in the U.S. and Canada, an MIT traveler may fly business class (or first class if business class service is not offered) if the trip meets any one of the conditions below.

• The traveler’s scheduled in-air flying time of a one-way direct or non-stop flight exceeds six hours.
• The traveler’s scheduled in-air flying time of a flight with multiple legs totals more than six hours from origin to destination.
• For roundtrip travel, one of the above requirements must apply to at least one way of travel in order to fly business class in both directions.  For example, business class is allowed for a roundtrip Boston-Los Angeles flight even if only one way exceeds six hours.

Travelers may fly business class (or first class if business class service is not offered) for medical purposes by providing proper documentation of a medical condition and receiving approval from the MIT Office of Disability Services.   

See the full policy here.