News and Announcements

Janice Spinetto, Senior Travel Accountant, joined the VPF Travel and Card Services team in March 2016 and is learning the travel and card business from the inside out. A 20-year veteran of MIT’s IS&T department, Janice works closely with Kim Harmon, VPF’s card services expert, to troubleshoot issues that arise with MIT’s two employee-based credit cards, the MIT Travel Card and the Procurement Card (ProCard). With more than 8,000 Travel and Procurement Cards in use by the MIT community, Janice brings her quick thinking and problem-solving skills to the task, adding depth and experience to the busy Travel and Card Services team’s customer service bench.

IS&T Days

Janice came to MIT in 1995 as a temp, filling in on the MIT switchboard. After one year she joined the IS&T Telecommunications team as a Front End Customer Service Representative, supporting the MIT community with rental pagers and assisting faculty and staff sending and receiving faxes. From there she quickly moved over to telephone customer service, working with the MIT community supporting their telephone and voice mail needs. During this time, she became a valuable asset to the IS&T team responsible for new building and renovation projects assisting in maintaining databases that held huge volumes of infrastructure information.

When MIT made the switch from landlines to the Voice Over Internet Protocol (VOIP) phones and email service, Janice was there working with the team responsible for this huge Institute-wide transition. With Janice’s willingness to learn new things she was called upon to conduct training sessions on the new system and the web interface throughout the MIT community.

Joining the VPF Travel and Card Services Team

Throughout her career, Janice has been known for being a quick learner, capable of taking on complex assignments. These skills, coupled with her adaptability and flexibility, make Janice a welcome addition to the growing Travel and Card Services team at VPF. Now six months into her new job, Janice and Assistant Director of Travel and Procurement Operations Kathy McGrath will soon begin an outreach and education campaign to encourage DLCs to reduce the number of unverified ProCard transactions, and transfer the charges to the appropriate cost objects within the allowable 21-day posting period.  

Janice grew up in a large family in Arlington—she has seven siblings, including a twin sister—and today lives in Woburn with her husband. She likes to travel and especially loved taking a cruise to Alaska and exploring wildlife there. Destinations on her list of places to visit include Italy, Ireland, and Iceland. When asked what she likes best about working at MIT, Janice reflects on the people and the strong sense of community. “I have met so many great people during my years at MIT. I am enjoying reconnecting and supporting them in my new role and am excited to join a different administrative area of MIT and learn something new.”

— Laurie Everett