Practice and Process Improvement (PPI) maintains feedback channels and continually make improvements in financial practices and processes, including training and outreach to the MIT community.


The Practice and Process Improvement (PPI) team works to facilitate dialogue between VPF and the MIT community to guide the office’s priorities and foster a holistic approach to finance-related practice and process improvements.

The PPI team also promotes coordination within VPF and with central administrative partners to streamline and simplify functions that cut across business units.

PPI is all about community. The team is in constant dialogue with DLCs across the Institute to investigate ways that VPF can streamline operations and reduce paperwork, while keeping MIT in compliance with applicable laws and requirements.

PPI operates sustained mechanisms for community engagement through focus groups, surveys, forums, events, and one-on-one meetings to identify pain points and challenges, and then works to diminish them. It includes a professional project manager who helps VPF teams to plan, start, and complete complex projects—some that may be short and limited in scope— or multiyear, multidimensional projects to realize large-scale systemic change. The team also includes a training specialist, who is responsible for assessing, developing, and delivering training programs for the MIT community that address VPF’s financial practices and processes, through in-person and online courses.

PPI is one of three directorates within VPF Headquarters—along with Financial Systems and Administrative Services and Operations—that is charged with executing programs and services that support VPF operations.